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Scott C.
Joined Nov 21, 2021
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Last activity Feb 25, 2023
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Latest activity by Scott C.
Scott C. commented,
CommentRouting
Hey ZD team,
Is there any way to tell when an agent clears a view fully? Is there a trigger or anything that can tell us when a view is completed of all tickets?
Any insight is appreciated. Thanks!
View comment · Posted Feb 25, 2023 · Scott C.
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Scott C. commented,
CommentCall routing, greetings, IVR, and recordings
I'm able to right-click on the call in Zendesk and "Save audio as..."
View comment · Posted Nov 21, 2021 · Scott C.
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