Erin McDougal
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Total activity21
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Last activity
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Activity overview
Latest activity by Erin McDougal-
Erin McDougal created a post,
Import votes on community posts
We are transitioning one of our products into Zendesk, and we need to import community posts with votes as we move customer-submitted product ideas from the current system into Zendesk. We can impo...
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Erin McDougal commented,
Is it possible to change the default permission on all of our Help Center articles? We want all Admins and Agents to be able to edit our articles. It is annoying to have to always remember to flip ...
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Erin McDougal commented,
No, not looking for a vendor to support. I want to accomplish this with the built-in functionality within Zendesk, and learn if anyone has been able to make this work within Zendesk. Anyone else ha...
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Erin McDougal created a post,
Is it possible to bulk archive community posts?
AnsweredWe use our Gather Community as our product Idea Portal, where customers submit feedback requests for new enhancements to our product. We would like to archive older posts that haven't gotten enough...