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Joel Glynn
Joined Dec 13, 2021
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Last activity Apr 14, 2023
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Latest activity by Joel Glynn
Joel Glynn commented,
CommentTicket management
Hi there,
FYI the link in this heading no longer works:
"Community Tip! Check out this tip to see how Andrew sets reminders for On-hold tickets."
I tried to search for this manually but can't seem to find the corresponding article, does one still exist? We're looking at enabling On-hold status, and would like to understand the reminders setup but assuming this will be done with either automations or triggers.
Thank you,
Joel
View comment · Posted Dec 13, 2021 · Joel Glynn
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