
Tobias Hermanns
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Total activity25
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes9
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Subscriptions7
Activity overview
Latest activity by Tobias Hermanns-
Tobias Hermanns commented,
Hi, is there any update here on the roadmap, we also urgently need this ability here? Thanks.
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Tobias Hermanns commented,
Hi, please add us too for feedback. Thanks. Tobias
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Tobias Hermanns commented,
We need mandatory migrate to Workspace because of some feature and enhancements we need. I raise similar and more feedback years ago during early Agent Workspace phase. They didn't change anything ...
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Tobias Hermanns commented,
I still have 2 issues with Agent Workspace. 1. Sometimes a new comment isn't loading in open ticket tab it shows scroll down but no content equal is agent or end-user update. I need close the tab ...
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Tobias Hermanns commented,
Hi, yes please enhance it. Thank you
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Tobias Hermanns commented,
HI David, i found it yesterday too and add myself here, thanks! Tobias
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Tobias Hermanns commented,
Hi David, we tried it but we have many issues (comment overlapping, comments can´t read, Red Warning without Error message, Tickets can´t be updated .. ...) Would you be so kind be in touch with us...
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Tobias Hermanns commented,
Hi David, we are very much looking into Teams solutions with Zendesk for Internal and External Support. We also have still bottlenecks.If you have the time, I would like to do a meeting with you to...
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Tobias Hermanns commented,
Hi, when can we expected the raised changes?