Tobias Hermanns
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Total activity61
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Last activity
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Activity overview
Latest activity by Tobias Hermanns-
Tobias Hermanns commented,
Hi, i have it different, I enabled Community, but I don´t see any Community search results, always "0". Thanks.
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Tobias Hermanns commented,
Same for us, just coding custom App and stopped working, hope it will be fixed soon, long night shift on-going! :) /Tobias
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Tobias Hermanns commented,
Workaround not working, as placeholder is also updating the "Submit Button" and here we want to see not the "short" version. May you can add a DC for Submit Button too?
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Tobias Hermanns commented,
workaround for me:Creating Dynamic Content with "English only" and the letters O, P, H, N, S Add these placeholders and replace the default zd placeholder for Agents. The views looking much better ...
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Tobias Hermanns commented,
Yeah, I just clicked activated, and now the wording is fully displayed. I mean, it´s fine for custom status, but especially for "Open" with red, it´s annoying. My workaround is currently to put ID ...
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Tobias Hermanns commented,
Hi, Is there a way to modify the color of red, it overlaps too much with SLA red, and our Agents are confused that "red open" now means "SLA breach". Thanks. Tobias
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Tobias Hermanns commented,
To what extent will you need to customize the look and feel of the notification?Color Backend, Color Font, Size, an icon on beginning like Warning, Attention, Info... What are the parameters tha...
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Tobias Hermanns commented,
How to filter based on a "ITEM" For example I want find out which agent mis-linked the user to a wrong organization, so I want display "Item" -> Username and get a list of changes for this user (Or...
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Tobias Hermanns commented,
@... We run through same struggle, may this can be added to the KB :)Maxim NasonYou can use <p>{{t 'content_tags_label'}}</p This help´s to translate the Related to :) Regards, Tobi
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Tobias Hermanns commented,
Will such tags / can such tags influence answer bot building or result now or in future?i.e. we tagging it: "Setup, Install" Ans Answer Bot can ask do you want "Setup or Install" and based on click...