Tobias Hermanns
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Votes on activity by Tobias Hermanns-
Joey Barrett Any news here? Joey Barrett March 23, 2022 Zendesk Product Manager Update for 2022 Hi All, We see a lot of value in implementing this feature. We are currently explori...
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HI Volkan, Yes, please add us here so that we can double-check migrating the current solution into a new one with our dev team. Thanks.
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HI Barry, any timeplan for API here? We control Talk Agent Status by Time Measurement App right now and to convert to new tool, we need it. Thanks. Tobias
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I wondering why we see soo many Agent Workspace Updates or changes in Support Interface during a week and always "No updates this week" for Support.
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I still have 2 issues with Agent Workspace. 1. Sometimes a new comment isn't loading in open ticket tab it shows scroll down but no content equal is agent or end-user update. I need close the tab ...
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Hi, yes please enhance it. Thank you
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Hi David, we tried it but we have many issues (comment overlapping, comments can´t read, Red Warning without Error message, Tickets can´t be updated .. ...) Would you be so kind be in touch with us...
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Hi David, we are very much looking into Teams solutions with Zendesk for Internal and External Support. We also have still bottlenecks.If you have the time, I would like to do a meeting with you to...
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Hi, when can we expected the raised changes?
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We need mandatory migrate to Workspace because of some feature and enhancements we need. I raise similar and more feedback years ago during early Agent Workspace phase. They didn't change anything ...