Jason McDonald
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Recent activity by Jason McDonald-
Hi,Some of our customers reporting today that they're not seeing attachments (paperclip attachment, not inline) on their end. You can see it in the Zendesk ticket but it's not showing on customer e...
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Hello,Similar to Sandra above, we had up until very recently, had correctly formatted html dynamic content within an automation.Now this is being received in plain text on the customers end.The HTM...
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Looks like someone already has it herehttps://support.zendesk.com/hc/en-us/community/posts/4552090539034-Click-tab-to-copy-ticket-ID
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Hi all,Having the same issue as Edina above.It's no longer possible to highlight ticket number with a double click. Trying to highlight it with the mouse is a bit awkward depending on where exactly...
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Just rolled out Agent Workspace today and found out this information is gone and it was incredibly useful for us to have. Hope this is resolved.It was not mentioned in this article that this would ...