Simon Blouner

1. Community
2. Feedback - Ticketing System (Support)
3. Remember filters in Knowledge tab in the Context panel

Hey Tetiana Gron Is the roll put delayed? We do not have it available on pod 17, but on pod 23 and 29 it is available. 

• View comment
• Simon Blouner
• Created September 20, 2022 08:55
• 0 votes

1. Web Widget
2. Web Widget documentation
3. Configuring the appearance of the Web Widget

Hey Miranda Burford This is a must-have feature, as I'd imagine the black doesn't match with a lot of brand colors. For us, it is looking bad as well. Do you by any chance have news to share with t...

• View comment
• Simon Blouner
• Created June 03, 2022 08:46
• 2 votes

1. Zendesk updates
2. Announcements
3. Announcing the new Microsoft Teams integration

Hey there, Is it gonna be possible to connect multiple Zendesk instances with one Microsoft Teams setup?

• View comment
• Simon Blouner
• Created May 24, 2022 10:30
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Chat shortcut suggestions in Agent Workspace

Hey @... I'm sorry to inform you, that what you are stating above is not correct. When handling chats in regular Zendesk Chat, shortcuts are suggested if you simply type the first few words of the ...

• View comment
• Simon Blouner
• Edited March 03, 2022 13:36
• 0 votes