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Alina Anton

Joined Aug 05, 2024

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Last activity Aug 06, 2024

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ACTIVITY OVERVIEW

Latest activity by Alina Anton

Alina Anton commented,

CommentAdditional ticket channels

Hello,

 

I tried accessing the related article ‘Setting your status for messaging and live chat’ and the page doesn't seem to exist anymore. Can you please provide me with the relevant link? Thank you! 

View comment · Posted Aug 06, 2024 · Alina Anton

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Alina Anton commented,

CommentSetting up Agent Workspace

Hi,

When migrating to Agent Workspace, will Chat Departments need to be re-created in Zendesk Groups or will these be transferred automatically? 

View comment · Posted Aug 05, 2024 · Alina Anton

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