Tom Thompson
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Activity overview
Latest activity by Tom Thompson-
Tom Thompson created a post,
Explore Report - Exclude Tickets from a Client between 2 dates
Hi. I'm using a comparison line to compare tickets created and solved by month for the past 3 years. For this 2022, I need to exclude tickets from a specific client from May to July 11th but includ...
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Tom Thompson commented,
Thanks Sam. Yes you are correct, it is the hint and I'm trying to update this in the field section in admin I've added the required to the script.js file and hopefully added the correct JQuery to...
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Tom Thompson commented,
Hi Ifran. Thanks for getting back to me. I added the recommended to the code but get this error This is the full code for the page I've inherited this system so I'm not sure what has been done i...
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Tom Thompson created a post,
Adding Bold, Underline, Italics and Bulleted List to Portal Description
AnsweredHi there. On the New Request form in our customer facing portal, we have hints to what details should be added for each item. For example, for the description item we have thisI'd like to be able ...