Feby

1. Messaging
2. ...
3. Zendesk messaging
4. Working with messaging in your Android and iOS SDKs

Hi, can we install 2 different bot in 1 android apk?for example: on the home screen I will show bot1, then if the user click on the payment section it will show bot2.

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• Feby
• Created March 10, 2023 06:20
• 0 votes

1. Zendesk updates
2. Announcements
3. Announcing the omnichannel routing beta

Hi, does the agent still need to click "accept" button on the top right? or the ticket will be pushed to the assignee?

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• Feby
• Created August 15, 2022 04:52
• 0 votes

1. Agent guide
2. Ticket management
3. Managing tickets in bulk

Hi, how to this kind of mechanism in WhatsApp channel?

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• Feby
• Created June 13, 2022 14:35
• 0 votes