Mattias Paul

1. Community
2. Announcements & Events
3. Improvements to your Zendesk Support experience

Hi Brett, I'm referring to this one.  Estimated wait times, so you have a sense of when you will get a response. Kind regardsMattias 

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• Mattias Paul
• Created February 14, 2023 11:15
• 0 votes

1. Community
2. Announcements & Events
3. Improvements to your Zendesk Support experience

Hi Brett Bowser!For our business it would certainly feature that would be beneficial when we talk about managing our end-user's expectation. Is this functionality a part of the roadmap for 2023? If...

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• Mattias Paul
• Created February 09, 2023 12:45
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add categories (subviews, dropdown view) function to Views

Hi! Administration AccountIs there any news or progress on this since last year?Thanks in advance.

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• Mattias Paul
• Created September 01, 2022 11:11
• 2 votes