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Ema Rotariu

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Activity overview

Latest activity by Ema Rotariu
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    Ema Rotariu commented,

    Hi there,   Is there any way to delete the audit logs after a certain period - for instance after 365 days?   Thanks!

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    Ema Rotariu created a post,

    Mobile view - Help Centre

    Answered

    Hello, We are looking at revamping our Help Centre and trying to identify the best way to adapt it on mobile - as our main user base is using mobile devices rather than the desktop version. What I ...

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    Ema Rotariu commented,

    Hi Jessica,   I´ve done something similar to what Dave just mentioned:  As an example, wanted 4 top maine categories and a few sub categories. I needed main categories: My account My app My Safety ...

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    Ema Rotariu commented,

    Hi Dave,   Yes, it is.  My logic was telling me that this should be done under different ticket fields, but I have tested within one field and it works. :) Thanks! 

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    Ema Rotariu commented,

    Hello! Is the ticket fields nesting option available for multiple nesting? For example: Type of issue - Issue 1                                  - issue 1 a                               - issue 1 ...