加藤早織

Hi,

Draft mode is effective to avoid wrong post.
so I wish force to use Draft mode to agents by Admin setting.

 

Are there any updates?

We are waiting for it to be offered as a standard feature.

> I have set the default display mode for internal memos when opening a ticket, but once I make a public reply, the input mode does not return to the internal memo and remains a public reply unless the ticket screen is closed.
> I want you to improve it so that it automatically returns to the company memo.

Strongly agree!

 

+1

 I am waiting for this update.