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Thomas Barrett

Joined Mar 01, 2024

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Last activity Mar 01, 2024

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Latest activity by Thomas Barrett

Thomas Barrett commented,

CommentGeneral questions about live chat

it is unethical to include an email address and phone number on your invoices and NEITHER ONE WORKS!

View comment · Posted Mar 01, 2024 · Thomas Barrett

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Thomas Barrett commented,

CommentGeneral questions about live chat

I meant to say the phone number on the invoice has been DEPRECATED!!!

View comment · Posted Mar 01, 2024 · Thomas Barrett

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Thomas Barrett commented,

CommentGeneral questions about live chat

I'm also having difficulty cancelling sunshine conversations.  I'm staying with Zendesk. Just cancelling the Sunshine Chat product. 

I've sent notice via the billing email on the notice with no response.  NOT EVEN A ZENDESK AUTORESPONDER!

The phone number on the email has been DEPRECATED!!!

Why even bother keeping it on the invoice?

Submitting a charge-back now.

View comment · Posted Mar 01, 2024 · Thomas Barrett

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