Sam Nalintakath

Would be great if  we could customize the email ID to which the widget sends email when someone contacts via email .
We don't need it to be changed globally. We need it to be changed for specific pages.
as of now, our widget sends email to support@example.com . But for some sales related pages  we need it to be send to sales@example.com

 

 

 

 

We have the exact issue.

Our Zendesk HC page also gets 403 error in semrush. But page loads fine when accessed.

Please let us know if there is a fix .

 

We got following info from Semrush too.

 

Thank you for contacting Semrush! 

We apologize for the delay as we have been experiencing high request volumes. 

We are getting a 403 status error based on their domain blocking our bots at this time. If our bots are blocked it will cause them to time out. This does not directly mean there is an error with the page, thusly why you may be seeing a 200 code on your end. 

Additionally information on whitelisting can be found within our Site Audit section of our knowledge base: 
https://www.semrush.com/kb/681-site-audit-troubleshooting. To recap how the domain reads or blocks our bot is why we specifically are retaining a 403 status code at this time. 

Please let us know if you have any additional questions or requests!