Rich Talbot

Total activity

25
Last activity

August 03, 2023 14:38
Member since

November 16, 2021 18:19
Following

0 users
Followed by

0 users
Votes

13
Subscriptions

8

Activity overview

Latest activity by Rich Talbot

Rich Talbot commented, August 03, 2023 14:38
"Currently, Explore can't calculate your self-service score directly as you can’t combine data from tickets and pageviews in the same report." Would be great if this data could be in the same repo...
- View comment
- Rich Talbot
- Created August 03, 2023 14:38
- 0 votes
Rich Talbot commented, April 25, 2023 19:37
Yes please! Scrolling is painful. Also Jump to Latest Message puts you at the BOTTOM of the latest message so you have to scroll up to the top. Painful! Jump to Latest Message should put at the...
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- Rich Talbot
- Created April 25, 2023 19:37
- 0 votes
Rich Talbot commented, January 26, 2023 21:01
Is Find and Replace live now? I don't see it in Guide and could really use it! Above, it was mentioned this would be implemented in 2022 which has come and gone.
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- Rich Talbot
- Created January 26, 2023 21:01
- 2 votes
Rich Talbot created a post, February 08, 2022 21:48
Link Incident to Multiple Problem reports
1. Community
2. Feedback - Ticketing System (Support)
Feature Request Summary: Today it is only possible to link an incident to a single problem ticket. I would like to be able to link a single incident ticket to multiple problem tickets when a cus...
- Rich Talbot
- Created February 08, 2022 21:48
- 4 followers
- 1 comment
- 5 votes

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