Steven Major
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Last activity
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Activity overview
Latest activity by Steven Major-
Steven Major commented,
Also, has anyone had issues where the links are expiring after a period of time?
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Steven Major commented,
It seems our template is different and not sure how to apply the workaround: This is our template: Hello {{ticket.requester.name}}, We'd love to hear what you think of our customer service on this ...
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Steven Major commented,
Hi Everyone, Could you tell me if there is a time frequency setting that controls how often the interface syncs between the two softwares? I am not seeing anything off hand and am looking to...
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Steven Major commented,
I hope I am commenting on the right thing. Would this work as an automatic pop-up when a ticket is generated/a call comes in? I am wanting to have in the ticket when it is first opened fields for t...