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Chelsea Hopkins
Joined Dec 19, 2022
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Last activity Nov 09, 2023
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Latest activity by Chelsea Hopkins
Chelsea Hopkins commented,
Community comment Feedback - Ticketing system (Support)
Really hope this is something that can be implemented very soon!!
As others have mentioned, we tend to use Internal Reply to draft out a response and then convert to Public Reply once ready to send.
This is a massive bugbear for us to have lost this functionality after enabling the Agent Workspace.
View comment · Posted Dec 19, 2022 · Chelsea Hopkins
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