Daniel

1. Messaging
2. ...
3. Zendesk messaging
4. Limitations in messaging functionality

Hi Lila,If you are looking for a workaround, I responded to another thread with our experience:https://support.zendesk.com/hc/en-us/articles/4411666638746/comments/5156579283866I agree with your se...

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• Daniel
• Created November 24, 2022 13:05
• 0 votes

1. Web Widget
2. Web Widget documentation
3. Authenticating end users in messaging for the Web Widget and mobile SDK

Hi Sergio, Just to add our experience.  We've been aiming to use Zendesk Messaging for a long time now.  Initially the main blocker was the lack of authentication (and so there would have been no w...

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• Daniel
• Created November 24, 2022 13:03
• 1 vote

1. Messaging
2. ...
3. Zendesk messaging
4. Limitations in messaging functionality

Mark Weisberg - https://support.zendesk.com/hc/en-us/articles/4412967699098-Announcement-Introduction-to-end-user-authentication-in-messaging

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• Daniel
• Created January 03, 2022 21:57
• 1 vote

1. Messaging
2. ...
3. Zendesk messaging
4. Limitations in messaging functionality

Aimee Spanier We already use Zendesk and have been keeping an eye on the "User Authentication" limitation (which is deal-breaker for us). Do you have any further update regarding this particular fe...

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• Daniel
• Created November 09, 2021 11:37
• 0 votes