Milos Sirotanovic
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Total activity26
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Last activity
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Member since
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Activity overview
Latest activity by Milos Sirotanovic-
Milos Sirotanovic commented,
Hi Dane, Thank you for your reply. Then we will not migrate as it will be an added cost. It is a good thing that our ZD contract states we will have access to your Chat platform for the next 22 mon...
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Milos Sirotanovic commented,
We are using a third-party chatbot, which has more functionalities than ZD bot. As it connects to the Chat, will it be affected?
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Milos Sirotanovic created a post,
Explore live Dashboard
Thank you for creating the dashboard; it has excellent usage and potential.I suggest you add the option for editing the dataset so we can customize the dashboard even more and expand the dashboard ...
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Milos Sirotanovic commented,
This is just one more example that ZD does what is convenient for them and then just releases or removes a feature without an extensive survey.
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Milos Sirotanovic commented,
This is outdated; we no longer have this option. It is under brands. Could you please update your articles?
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Milos Sirotanovic commented,
This ticket is not waiting for my reply, but yours. If you continue this, I will have to move the conversation to multiple articles as ZD is hiding information from its clients. This message was se...
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Milos Sirotanovic commented,
Hi Hervine,Thank you for your reply. Sadly the information wasn't helpful as this is the same reply your agents always send when asked on SLA! I understand that some cases can be challenging to sol...
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Milos Sirotanovic commented,
Unrelated question, but you do not have this page anywhere.I want to know more about your SLA with ZD clients.I have been waiting for the last three months for a resolution, and each time I asked a...
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Milos Sirotanovic commented,
I am having this issue but the number is not an external number in our system. The answer bot routes my questions to a chat topic or a URL change. I tried messaging and no one is there to assist.