Recent searches


No recent searches

Josh Woodward's Avatar

Josh Woodward

Joined Aug 10, 2023

·

Last activity Aug 10, 2023

Following

0

Followers

0

Total activity

2

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Josh Woodward

Josh Woodward commented,

Community comment Discussion - Tips and best practices from the community

Is there a way to configure a Zendesk trigger with a webhook to notify a specific Slack user?

I am trying to set up an automated configuration for when a customer responds to one of our tickets with negative CSAT it automatically goes to a Slack channel and alerts the assignee/agent who received the negative CSAT rating so they can follow up with the customer.

View comment · Posted Aug 10, 2023 · Josh Woodward

0

Followers

1

Vote

0

Comments