Walter

1. Agent guide
2. Ticket basics
3. About the Zendesk Agent Workspace

Supervisors used to be able to 1) see chats agents are having with customers without the agent knowing they're being monitored as a way to maintain accountability and rate performance and 2) jump i...

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• Walter
• Created October 20, 2022 19:13
• 0 votes

1. Web Widget
2. Web Widget documentation
3. Creating a messaging Web Widget

Hey Miranda, Thanks for the quick response! Yes, that's what I meant. I was testing and now have a widget in my view that's obsolete but not a huge deal. Thanks again. 

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• Walter
• Created October 12, 2022 15:53
• 1 vote

1. Web Widget
2. Web Widget documentation
3. Creating a messaging Web Widget

How do you delete a messaging web widget? 

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• Walter
• Created October 12, 2022 01:05
• 0 votes