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Astrid Jones
Joined Oct 18, 2023
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Last activity Jan 25, 2024
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Latest activity by Astrid Jones
Astrid Jones commented,
CommentZendesk messaging
How we CSAT apply to a live chat conversational-style ticket? From my understanding, waiting until the ticket is closed will prevent CSAT from being recorded.
View comment · Posted Oct 18, 2023 · Astrid Jones
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