Avatar

Vanessa Malkovich

  • Total activity
    7
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    5

Activity overview

Latest activity by Vanessa Malkovich
  • Avatar

    Vanessa Malkovich commented,

    1. Agent guide
    2. Ticket basics
    3. Formatting text with Markdown

    Within the CSAT automation email that goes out post-ticket solve, how would add 2 separate hyperlinks to our LMS? From reading, it's unclear as to whether HTML is supported in the CSAT automation e...

    • View comment
    • Vanessa Malkovich
    • Created
    • 0 votes