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Customer Support

Joined Oct 31, 2024

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Last activity Oct 31, 2024

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Latest activity by Customer Support

Customer Support commented,

CommentHow to fix issues in Zendesk messaging

In the above sample image, the “Agent Name” displayed prior to being connected to an actual agent is displaying as “Dog Walking - Where is this information coming from and can this be changed?

View comment · Posted Oct 31, 2024 · Customer Support

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Customer Support commented,

CommentChat best practices and recipes

Are location conditions no longer available now that it's switched to Messaging rather than Chat?

View comment · Posted Oct 31, 2024 · Customer Support

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