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Fernando Souza Nery Filho

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Latest activity by Fernando Souza Nery Filho
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    Fernando Souza Nery Filho commented,

    1. Messaging
    2. ...
    3. Zendesk messaging
    4. About CSAT ratings in messaging

    Hey there! The link regarding WhatsApp rating seems to be offline now. It doesn't look like Zendesk has enabled WhatsApp buttons, so customers have to reply with text messages. We have a few custom...

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    • Fernando Souza Nery Filho
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