Laura Bologna

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4
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March 05, 2022 00:14
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March 04, 2022 17:10
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Activity overview

Latest activity by Laura Bologna

Laura Bologna commented, March 05, 2022 00:14
I've just seen that in the Automation missed this: Could be this the reason why the "offered" tickets weren't detected?
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- Laura Bologna
- Created March 05, 2022 00:14
- 0 votes
Laura Bologna commented, March 04, 2022 23:14
Hi Pedro, I can confirm that there aren't any filters added. I think the issue is related to the Satisfaction settings because I can see the Offered tickets for the past, but not for the last few ...
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- Laura Bologna
- Created March 04, 2022 23:14
- 0 votes
Laura Bologna created a post, March 04, 2022 17:10
Satisfaction Rates - Offered Tickets
1. Community
2. Feedback - Reporting and analytics (Explore)
Hi all, I would like to analyze how many Customers receive the satisfaction e-mail but they do not leave any message or positive/bad rate. The report show me only Unoffered, Good and Bads rates, mi...
- Laura Bologna
- Created March 04, 2022 17:10
- 1 follower
- 4 comments
- 0 votes

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