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Julia

Joined Oct 17, 2022

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Last activity Oct 17, 2022

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Julia commented,

Community comment Feedback - Ticketing system (Support)

Hi all

I want to update the tags of the closed tickets as a result of audit. This is too important for my company. otherwise we will have a serious trouble about it.

If I can tag manually, I should similarly be able to remove tags from related tickets. I have done this before as a collective tag. Why can't I remove the tag from closed tickets?

this is an urgent and very serious problem for me! 

 

View comment · Posted Oct 17, 2022 · Julia

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