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Steven Peters's Avatar

Steven Peters

Joined Oct 26, 2021

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Last activity May 18, 2023

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Latest activity by Steven Peters

Steven Peters commented,

Community comment Feedback - Voice (Talk)

Any updates on this feature?

Not having the ability to route calls to certain individuals or groups outside of the main group is a real problem for me.

View comment · Posted May 18, 2023 · Steven Peters

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Steven Peters commented,

CommentCall routing, greetings, IVR, and recordings

Do you have any plans to enable hunting, I have a default group then 2 or more additional groups but I need the system to try the default group first, then the 2nd group, then a 3rd group, etc...and not the default group first then anyone from the remaining groups.

This to me is a feature in Zentalk that many organizations would benefit from.

 

View comment · Posted Feb 09, 2023 · Steven Peters

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