mws
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Last activity
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Activity overview
Latest activity by mws-
mws commented,
Agreed on the above! Something has changed in the last two months because in addition to needing to refresh for new tickets, there's some type of caching happening where if you click into a ticket,...
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mws commented,
Shane Edwards - Mind sharing where you migrated to? We're interested.
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mws commented,
Daniel Richer Completely agreed. We've already started looking at FreshDesk and their sales team has been super helpful. Freshdesk's auto refresh is a duh-feature ("of course we'd have that") - and...
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mws commented,
Sigh - yet another extremely basic feature missing in Zendesk - totally agreed this is actually a bug. How is it possible that literally every other support platform has this but it's just impossib...