Max Hunter
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Total activity10
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Last activity
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Activity overview
Latest activity by Max Hunter-
Max Hunter commented,
Running into a situation where a few admins have Cloned the default support dashboard and now my reports are cluttered with multiple reports of the same name. Trying to find the report I want to ad...
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Max Hunter commented,
Do the default dashboards have the ability to have drill down enabled in the reports? Or will I need to Clone the default dashboard and enable to drill down option on each report i want to be able ...
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Max Hunter commented,
Is there a way to create custom ticket statuses that would only be visible for certain groups or forms? I could see the list of statuses to choose from becoming quite large as custom statuses are c...
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Max Hunter commented,
Hello, I am interested in using the omnichannel routing feature for capacity and agent status, but we have no intention to use messaging/talk in our agent workspace. I currently use the Classic Web...