Derek Hixon

1. Community
2. Feedback - Help Center (Guide)
3. Feature Request: Add a notification banner to Help Center

+1

• View comment
• Derek Hixon
• Created September 28, 2022 20:52
• 0 votes

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. Creating a notification pop up banner

Tipene Hughes speaking for Lolu here, but if there are system outages happening, say an AWS event that's affecting login or a heavily used section of the product - having a banner across the top of...

• View comment
• Derek Hixon
• Created September 28, 2022 20:42
• 1 vote

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. Can I add custom ticket statuses?

Just filled out google form from 6 months ago, but it's now over a year ago this thread said this was being planned? What's the story here?

• View comment
• Derek Hixon
• Edited May 31, 2022 16:00
• 0 votes

1. Guide
2. ...
3. How to customize the theme of the help center
4. How can I display an article or section in multiple sections or categories?

Thanks Tipene Hughes all set now, cheers!

• View comment
• Derek Hixon
• Created February 28, 2022 15:59
• 0 votes

1. Guide
2. ...
3. How to customize the theme of the help center
4. How can I display an article or section in multiple sections or categories?

I was able to add an article to a section ok, however, the article doesn't show up on the category page so am now trying to also add the article to the section on the category page and am using the...

• View comment
• Derek Hixon
• Edited February 25, 2022 15:11
• 0 votes