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Loc Mai

Joined Jul 01, 2024

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Last activity Jul 09, 2024

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Latest activity by Loc Mai

Loc Mai commented,

CommentBusiness rules

Hi, I am trying to create a trigger based on 2 conditions: a new comment that contains a specific string (done) and that comment is received after more than 60 minutes since the ticket creation time.
I cannot find how to set up the 2nd condition, can I get some help?

View comment · Posted Jul 01, 2024 · Loc Mai

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