alan coler
-
Total activity20
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions5
Activity overview
Latest activity by alan coler-
alan coler commented,
I use a MacBook for work. Having to document these tickets every day and reload them one by one is a huge inconvenience that I don't experience in similar programs.
-
alan coler created a post,
Still can't find out how to bookmark current tickets
Every day when I start zendesk I have to logon because it always logs me off from the previous day. When it does that, sometimes it will keep the tickets I was using in the "Recently viewed tickets...
-
alan coler commented,
Thanks, couldn't figure that out. Never used macros on that.
-
alan coler commented,
Thanks, is that something I can do without taking a class on Zendesk?
-
alan coler created a post,
Make a way to bookmark current tickets!!
Everyday when it signs me off, I reopen and all my past tickets I was wanting to watch are gone. And like today there are no recently viewed ones either. This is a daily disaster.
-
alan coler created a post,
How can I keep track of current tickets and keep from losing them?
Everyday Zendesk website times out and I lose ALL of the open tabs when I log back in. Why isn't there a way to bookmark current tickets I am trying to keep up on?This is so important because if I ...
-
alan coler commented,
Is there no one who can find this out?
-
alan coler commented,
Yes those are the tabs, why did the functionality change to indicate a number instead of the description?
-
alan coler commented,
I tried to upload a 117kb screen shot but it didn't work.
-
alan coler commented,
I'm not sure what you mean. This is the screen. Tabs now have ticket #s instead of descriptions which doesn't tell what they are. This just changed a couple of weeks ago.