Bo Rott

1. Community
2. Feedback - Ticketing System (Support)
3. Why is the password reset notification text not customizable like the other messages?

This is an issue for my company as well, and would be a nice (I would argue almost necessary) feature addition.

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• Bo Rott
• Created February 22, 2023 18:01
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Use agent user fields as trigger conditions

This feature would be extremely useful in a variety of scenarios. Adding the ability within Automations as well would be ideal. Currently trying to workaround this as Kristian Tungland mentioned, a...

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• Bo Rott
• Edited October 07, 2022 23:23
• 5 votes