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Erin Lake's Avatar

Erin Lake

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Latest activity by Erin Lake

Erin Lake commented,

CommentCall routing, greetings, IVR, and recordings

Seeing the same issue that Shawn is, where a person that has recently switched from offline to online will be the next person to receive an incoming call, despite other people that have been online for 30 to 40 minutes, without going away or to transfer mode, and have received no calls so far.

View comment · Posted Aug 05, 2021 · Erin Lake

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