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Florian Seher's Avatar

Florian Seher

Joined Jan 27, 2023

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Last activity Sep 30, 2024

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ACTIVITY OVERVIEW

Latest activity by Florian Seher

Florian Seher commented,

Community comment Feedback - Ticketing system (Support)

Hey there,

we also have multiple agents managing knowledge base content. We are running into limits here as well. Removing this would be a huge advancement.

View comment · Posted Sep 30, 2024 · Florian Seher

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Florian Seher commented,

Community comment Feedback - Ticketing system (Support)

Hey there!

We recently enabled the agent home and would also like to point out once again that an easy availability of the reviews would be very helpful.

View comment · Posted Mar 20, 2024 · Florian Seher

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Florian Seher commented,

Community comment Feedback - Ticketing system (Support)

I can only agree with most of the points. Our agents also need to pick tickets from specific pages from time to time or navigate through the views pages without using the play mode. Picking the page number would make it way easier.

An optional solution might work wonderful in my eyes. Maybe even an individual solution, so that you can set it for each view individually in the admin center, if you want to navigate by page numbers or with first/previous/next/last.

View comment · Posted Mar 28, 2023 · Florian Seher

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