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Rudy

Joined Nov 09, 2021

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Last activity Nov 10, 2021

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Rudy commented,

CommentPerforming calculations

If in following this example, you accidentally created a Standard Calculated Attribute instead of a Standard Calculated Metric, how do you delete it?

View comment · Posted Nov 10, 2021 · Rudy

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Rudy commented,

CommentHow to create and update reports

How about the time spent by agents in tickets for a given time (month, week, etc.)? 

View comment · Posted Nov 09, 2021 · Rudy

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