Rudy

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3. Performing calculations
4. Creating standard calculated metrics and attributes: Hands-on tutorial

If in following this example, you accidentally created a Standard Calculated Attribute instead of a Standard Calculated Metric, how do you delete it?

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• Rudy
• Created November 10, 2021 19:48
• 0 votes

1. Explore
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3. How to create and update reports
4. Can I create a metric to give the time spent working on each ticket during last month?

How about the time spent by agents in tickets for a given time (month, week, etc.)? 

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• Rudy
• Created November 09, 2021 16:17
• 0 votes