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Larisa

Joined May 04, 2022

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Last activity Nov 07, 2022

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Latest activity by Larisa

Larisa commented,

CommentReporting for Chat

Hi,

We have created two separate Zendesk profiles to be able to display the Chat Monitor dashboard on two separate monitors. It has been noticed that when we try to log in to these profiles, the Monitor tab appears ''as connecting'' until after few minutes the page will become inactive. 

It is important to mention that this is happening only when trying to log in to these specific profiles, as the Monitor tab works fine when logging in from my user account. 

Thank You!

 

View comment · Posted Nov 07, 2022 · Larisa

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