Pedro Luís

1. Community
2. Zendesk Suite Q&A
3. Answer Bot Tracking

Hi, DaneThere is any update on that case?Not being able to see the message history of unresolved tickets by the answer bot prevents us from improving our flow.

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• Pedro Luís
• Created July 24, 2023 18:51
• 1 vote

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Unhide/hide messaging widget

Looking forward to this improvement. This is the only thing that has stopped me from enabling Flow Builder.3 weeks from now I will charge you here!

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• Pedro Luís
• Created June 24, 2022 16:46
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Opening a hidden widget...

Hi, René. Did you manage to implement this in your chat? I'm having the same issue and haven't found a solution yet.

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• Pedro Luís
• Created June 24, 2022 12:06
• 0 votes