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Zendesk (System User)

Joined Dec 20, 2024

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Last activity Jan 15, 2025

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ACTIVITY OVERVIEW

Latest activity by Zendesk (System User)

Zendesk (System User) commented,

Community comment Feedback - Voice (Talk)

This seems pretty basic and we would like this too.

View comment · Posted Dec 23, 2024 · Zendesk (System User)

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Zendesk (System User) created a post,

Post Feedback - Voice (Talk)

When requesting a callback, callers are forced to hear an IVR menu: press 1 to confirm the phone number they called from, press 2 to enter a new one, or press 3 to return to the queue. It would be great to be able to disable this and just go with the number they called from (especially since this isn't available in all languages).

Posted Dec 20, 2024 · Zendesk (System User)

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