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Mac
Joined Jun 21, 2023
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Last activity Jun 21, 2023
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Latest activity by Mac
Mac commented,
CommentAdditional ticket channels
Are there any plans to make the chat UI more clear on who's response is who's? Right now, both the agent and customer messages appear to be the exact same. The only way to differentiate is to look at the name above the message. Are you able to move one part of the conversation to the right side of the chat block or possibly change the color of the text?
View comment · Posted Jun 21, 2023 · Mac
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