Daniela Healy
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Total activity9
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Last activity
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Activity overview
Latest activity by Daniela Healy-
Daniela Healy commented,
Is it possible to create different rules that target different brands? (We don't want agent cross over between the tickets we route)
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Daniela Healy commented,
Not really, I want it to be grouped for the Customer. We are testing on the customer side, and it looks like one continuous conversation. (That screenshot is from my view as a zendesk customer when...
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Daniela Healy created a post,
Messaging Help - What setting do I need to Group Chats after they are ended?
We are setting up Messaging in one of our brands, and we want it to show the past conversations between the end-user and our support like they are seen below (Taken out of my own Chats with Zendesk...
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Daniela Healy commented,
Thank you so much, I thought that was it, but I wasn't sure.
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Daniela Healy created a post,
Help with Installing the Messenger Coding (JWT Token Help)
AnsweredI am working with my team, and I hit a bit of a wall here: In regards to this article: https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/enabling_auth_visitors/?_ga=2.25...