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Kaylin Bailey's Avatar

Kaylin Bailey

Joined Oct 16, 2021

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Last activity Jun 22, 2022

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ACTIVITY OVERVIEW

Latest activity by Kaylin Bailey

Kaylin Bailey commented,

CommentLive chat agent guide

Where do I go to change notification settings for customers? I want there to be a sound for them when an agent joins the chat.

View comment · Posted Aug 17, 2021 · Kaylin Bailey

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Kaylin Bailey commented,

CommentSetting up Agent Workspace

When will this be available to turn on for everyone? I have ZD Agent Workspace turned on but do not have the ability to enable focus mode.

View comment · Posted Jul 12, 2021 · Kaylin Bailey

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Kaylin Bailey commented,

CommentTalk basics

What is the easiest way for me to add a tag to all phone calls (not just voicemails)? 

View comment · Posted Jun 23, 2021 · Kaylin Bailey

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