RyanMichael Hirst
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Last activity
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Activity overview
Latest activity by RyanMichael Hirst-
RyanMichael Hirst created a post,
Web Widget (Classic) does not work
We have an app on zendesk that renders the web widget with the following code <script id="ze-snippet" src=`https://static.zdassets.com/ekr/snippet.js?key=${ourKey}`></script> This used to work but...
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RyanMichael Hirst commented,
Sweet! Thanks a lot Eric really appreciate it
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RyanMichael Hirst commented,
Hey Jeff so I just verified that this method works within the context I am getting the error from window.client.set('ticket.assignee', { groupId: xxx, userId: xxx }); I am trying to call window.cli...
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RyanMichael Hirst commented,
1. I can replicate on firefox and Chrome. 2. The comment exists in the dom node on dev tools under the "zendesk-editor--rich-text-comment" div. 3. I don't see a clear button under the "Internal No...
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RyanMichael Hirst commented,
Yeah we have the same src in our script tag <script src="https://assets.zendesk.com/apps/sdk/2.0/zaf_sdk.js"></script> Does that method work for you at all? Because it does not work on our stagin...
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RyanMichael Hirst created a post,
Client.set('comment.text') method does not work
CompletedI am using the ZAF client on a number of environments and have been trying to debug why this particular method window.client.set('comment.text', '') does not work on one of them. It works on all o...