RyanMichael Hirst

1. Community
2. Zendesk Suite Q&A
3. Client.set('comment.text') method does not work

Yeah we have the same src in our script tag <script src="https://assets.zendesk.com/apps/sdk/2.0/zaf_sdk.js"></script>   Does that method work for you at all? Because it does not work on our stagin...

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• RyanMichael Hirst
• Created July 12, 2021 17:06
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Client.set('comment.text') method does not work

Hey Jeff so I just verified that this method works within the context I am getting the error from window.client.set('ticket.assignee', { groupId: xxx, userId: xxx }); I am trying to call window.cli...

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• RyanMichael Hirst
• Created July 13, 2021 16:34
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Client.set('comment.text') method does not work

1. I can replicate on firefox and Chrome.  2. The comment exists in the dom node on dev tools under the "zendesk-editor--rich-text-comment" div. 3. I don't see a clear button under the "Internal No...

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• RyanMichael Hirst
• Created July 13, 2021 16:12
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Client.set('comment.text') method does not work

Sweet! Thanks a lot Eric really appreciate it

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• RyanMichael Hirst
• Created July 15, 2021 16:10
• 0 votes