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Rodrigo Feltrin
Joined Nov 04, 2022
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Last activity Feb 12, 2024
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Latest activity by Rodrigo Feltrin
Rodrigo Feltrin commented,
Hello James Hanley
I hope this message finds you well.
Do you have any news related to the update of the closed and archived tickets as part of an org merge?
Do you know when is it going to be available for other Pods?
Thank you.
View comment · Posted Feb 12, 2024 · Rodrigo Feltrin
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Rodrigo Feltrin commented,
How can I set the answer bot to work on the same behaviour that the zendesk support uses it?
We receive a few articles and then, when nothing works, we have the option to contact an agent by chat.
View comment · Posted Nov 04, 2022 · Rodrigo Feltrin
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