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SAC Galápagos's Avatar

SAC Galápagos

Joined Oct 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by SAC Galápagos

SAC Galápagos commented,

CommentUsing Built by Zendesk apps

What an amazing app!

 

I have been tirelessly trying to hide a dropdown option from a ticket field, though - until I finally realized it would never work the way I wanted because the app is aimed at the agent interface. How come it effects agents exclusively? :(

Are the developers planning on extending this feature to end user forms as well? 

The only other mention of hiding dropdown options from end users is found in a Community post that will soon be five years old, and the solution presented is somewhat inacessible.

View comment · Posted Jun 19, 2021 · SAC Galápagos

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