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Jem

Joined Oct 22, 2021

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Last activity Apr 05, 2023

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ACTIVITY OVERVIEW

Latest activity by Jem

Jem commented,

Community comment Q&A - Objects, workspaces, and rules

Thank you superstar! @...

@... it worked for me by creating a http target and inserting the following: https://XXXXX.zendesk.com/api/v2/tickets/{{ticket.id}}.json

 

View comment · Posted Aug 11, 2021 · Jem

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Jem commented,

Community comment Q&A - Objects, workspaces, and rules

@...

Thank you, I tried it on both but in a loop. Slightly confused. If  I set a tag to fire the trigger, do you mean on that same trigger I would also have to set another 'is not x tag' condition?

I've managed to work around it at the moment by setting the trigger on tickets that are changed from New, but if you have a screenshot that would be much appreciated!

View comment · Posted Aug 11, 2021 · Jem

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Jem commented,

Community comment Q&A - Objects, workspaces, and rules

i got stuck in the spam loop - any ideas on how to stop this?

View comment · Posted Aug 11, 2021 · Jem

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